Privacy policy

✅ Privacy Policy – UMAAF

Last Updated: [Add Date]

UMAAF (“we”, “our”, “us”) operates this store and website, including all related information, content, features, tools, products, and services to provide you with a smooth shopping experience (the “Services”). Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://Umaaf.com.

By using our Services, you agree to the terms of this Privacy Policy.

📌 Personal Information We Collect

We collect different types of personal information depending on how you interact with our store:

  • Contact Details: Name, address, shipping/billing address, phone number, email
  • Payment Information: Payment details (processed securely via PhonePe & payment gateways)
  • Order Information: Products viewed, added to cart, purchased, returned, or cancelled
  • Account Information: Login details, preferences
  • Communication: Messages, emails, support queries
  • Device Information: IP address, browser, device type
  • Usage Data: How you browse and interact with our website

📌 How We Collect Information

We collect your data:

  • ✔ Directly from you (when placing orders, filling forms, contacting us)
  • ✔ Automatically (cookies, browser tracking)
  • ✔ From service providers (payment gateways, logistics partners)

📌 How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates (SMS/Email)
  • Improve website performance and user experience
  • Prevent fraud and ensure security
  • Send promotional offers (you can opt out anytime)

📌 Sharing Your Information

We may share your data with:

  • Shopify (to operate the store)
  • Payment gateways (PhonePe, etc.)
  • Courier partners (Bluedart, Delhivery, DTDC, etc.)
  • Marketing & analytics services

We do not sell your personal data.

📌 Shopify & Third-Party Services

Our store is hosted on Shopify. Your data may be processed by Shopify and its partners to provide and improve services.

You can read Shopify’s privacy policy here:
https://privacy.shopify.com/en

📌 Cookies & Tracking

We use cookies to:

  • Improve your browsing experience
  • Remember your preferences
  • Show relevant products

You can disable cookies through your browser settings.

📌 Children’s Privacy

Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect data from children.

📌 Data Security

We take reasonable measures to protect your information.
However, no method of transmission over the internet is 100% secure.

📌 Data Retention

We keep your data only as long as necessary to:

  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes

📌 Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Opt out of marketing emails

To exercise your rights, contact us below.

📌 International Transfers

Your data may be processed outside India (via Shopify or service providers) while maintaining appropriate safeguards.

📌 Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.

📞 Contact Us

For any questions or concerns:

📧 Email: mdumairshaikhdigital@gmail.com
📱 Phone/WhatsApp: 8409862888
📍 Address: Kumma, 86 Kumma, Sitamarhi, Bihar, 843331, India
🕒 Support Hours: Monday to Saturday, 10 AM – 6 PM